# Get more credits

> There is no self-serve top-up in TulipFarm. To get more credits, a workspace admin contacts TulipFarm support by email.

Source: https://docs.tulipfarm.ai/billing/get-more-credits/

To get more [credits](https://docs.tulipfarm.ai/concepts/credits/), contact TulipFarm support at `hello@tulipfarm.ai`. There is no self-serve top-up, plan, or card payment in the app.

## Before you start

- If you are not a workspace admin, ask your admin to contact support about credits.
- Find your **Workspace ID**. It is on the **General** page in **Settings**.

## Contact support

1. Select the workspace name in the top-left corner.

2. Select **Settings**, then **Usage**.

3. Check your balance in the **Balance** section.

4. Select **Email support**.

   This button shows when the workspace has no credits left. At other times, write to `hello@tulipfarm.ai` from your email app.

5. In the email, enter your **Workspace ID** and the reason you need more credits.

6. Send the email.

> **Caution:** Never send passwords, provider tokens, or private file contents to support.

## Next steps

- [How credits are used](https://docs.tulipfarm.ai/billing/)
- [Usage](https://docs.tulipfarm.ai/admin/usage/)
- [Credits or models unavailable](https://docs.tulipfarm.ai/troubleshooting/credits-or-models-unavailable/)
- [Contact support](https://docs.tulipfarm.ai/troubleshooting/contact-support/)