# Troubleshooting

> Find the fix for common TulipFarm problems, such as sign-in links, blocked Google access, agents that do not start, and failed uploads.

Source: https://docs.tulipfarm.ai/troubleshooting/

This section helps you when your work is blocked. Find the message or problem that you see, then go to the page in the right column.

TulipFarm also has a **Help and support** page in the app. To open it, open the workspace menu and select **Help and support**.

## Find your problem

| If you see this | Go here |
| --- | --- |
| The sign-in email does not arrive, or the link expired | [Sign-in problems](https://docs.tulipfarm.ai/troubleshooting/sign-in-problems/) |
| "Too many attempts. Please wait a minute and try again." | [Sign-in problems](https://docs.tulipfarm.ai/troubleshooting/sign-in-problems/) |
| "Google sign-in is unavailable." | [Sign-in problems](https://docs.tulipfarm.ai/troubleshooting/sign-in-problems/) |
| A Google app does not connect | [Google connection problems](https://docs.tulipfarm.ai/troubleshooting/google-connection-problems/) |
| An agent shows **Not activated** or **Run permission required** | [An agent cannot start](https://docs.tulipfarm.ai/troubleshooting/agent-cannot-start/) |
| "Ask a manager for run permission to start runs or respond to steps." | [An agent cannot start](https://docs.tulipfarm.ai/troubleshooting/agent-cannot-start/) |
| "Your workspace has no available credits." | [Credits or models unavailable](https://docs.tulipfarm.ai/troubleshooting/credits-or-models-unavailable/) |
| "No models are available. Ask a workspace admin." | [Credits or models unavailable](https://docs.tulipfarm.ai/troubleshooting/credits-or-models-unavailable/) |
| A change shows as unconfirmed, or the outcome is unknown | [Unconfirmed changes](https://docs.tulipfarm.ai/troubleshooting/unconfirmed-changes/) |
| "You have unconfirmed workspace changes in this tab." | [Unconfirmed changes](https://docs.tulipfarm.ai/troubleshooting/unconfirmed-changes/) |
| "The upload limit is 10 MB." | [Upload problems](https://docs.tulipfarm.ai/troubleshooting/upload-problems/) |
| "Workspace storage is full. Files in Trash still use storage." | [Upload problems](https://docs.tulipfarm.ai/troubleshooting/upload-problems/) |
| None of these | [Contact support](https://docs.tulipfarm.ai/troubleshooting/contact-support/) |

## Pages in this section

  - [Sign-in problems](https://docs.tulipfarm.ai/troubleshooting/sign-in-problems/): The sign-in link does not arrive, expired, or Google sign-in fails.
  - [Google connection problems](https://docs.tulipfarm.ai/troubleshooting/google-connection-problems/): A Google app does not connect, or Google shows an error.
  - [An agent cannot start](https://docs.tulipfarm.ai/troubleshooting/agent-cannot-start/): Check activation, run permission, and the model.
  - [Credits or models unavailable](https://docs.tulipfarm.ai/troubleshooting/credits-or-models-unavailable/): What to do when credits run out or no model is available.
  - [Unconfirmed changes](https://docs.tulipfarm.ai/troubleshooting/unconfirmed-changes/): The outcome of a change is unknown. Check status, do not redo it.
  - [Upload problems](https://docs.tulipfarm.ai/troubleshooting/upload-problems/): A file is too large, or workspace storage is full.
  - [Contact support](https://docs.tulipfarm.ai/troubleshooting/contact-support/): Email TulipFarm support and include the right details.