Connect Slack
Connect Slack so that people can ask agents in Slack channels. Link your own Slack account so that agents act for you.
Connect Slack so that people in your workspace can ask agents for help in Slack channels. A Slack connection is shared with selected people and teams.
What Slack can do
Section titled “What Slack can do”- Read messages in channels that TulipFarm is added to.
- Post replies and direct messages.
- Add emoji reactions.
- Run channel agents. A channel agent answers people in one Slack channel.
Who can use the Slack connection
Section titled “Who can use the Slack connection”A Slack connection is shared with selected people and teams. Connection managers control sharing in the Sharing section of the Slack panel.
| Access | What it allows |
|---|---|
| Use | Lets people link their Slack account. |
| Manage | Lets people reconnect Slack and change sharing. |
Keep at least one manager on the connection.
Connect Slack
Section titled “Connect Slack”-
Select Connections in the sidebar.
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Select Slack.
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Select Connect.
If you see “Ask a connection manager for Slack access.”, ask a connection manager to share the connection with you.
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Follow the Slack steps to allow access.
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Check that Slack shows Connected.
Add TulipFarm to a channel
Section titled “Add TulipFarm to a channel”TulipFarm reads only the channels that it belongs to.
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Open the Slack channel in Slack.
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Send
/invite @TulipFarmin the channel. -
Go back to the Slack panel in TulipFarm and select Refresh under Channels.
Link your Slack account
Section titled “Link your Slack account”Before you ask an agent in Slack, link your Slack account to your TulipFarm account. TulipFarm does not match accounts by email address.
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Send a message to TulipFarm in Slack.
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Open the link to the Connect your Slack identity page.
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Select Sign in with Slack.
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Sign in as the same Slack user who sent the message.
Your original request stays saved while you link your account. You must already be a member of the TulipFarm workspace.
Use an agent in a Slack channel
Section titled “Use an agent in a Slack channel”An agent manager attaches an agent to a Slack channel on the agent’s Slack tab. The agent can answer every new message or only messages that tag it.
- A linked Slack user who is a current workspace member can ask the agent in its channel.
- The agent’s run belongs to the person who asked.
- An agent manager can limit which Slack channels the agent uses, on the Execution tab.
For the full setup, see Schedule an agent.