Google connection problems
Fix problems when you connect Gmail, Google Calendar, Drive, Sheets, Docs, or Slides to TulipFarm.
When you connect a Google app, Google asks you to allow access. Then Google sends you back to TulipFarm. If the connection does not finish, TulipFarm shows a message. Each heading on this page matches one of these messages.
To start again from any of these problems, select Connections in the sidebar, then select the Google app.
Google consent was not granted
Section titled “Google consent was not granted”Why this happens
You selected Cancel on the Google page, or you did not allow the access.
What to do
- Return to Connections.
- Connect the app again.
- On the Google page, allow the access.
Required Google permissions were not granted
Section titled “Required Google permissions were not granted”Why this happens
Google lets you clear some of the access boxes. TulipFarm needs all of them.
What to do
- Return to Connections.
- Connect the app again.
- On the Google page, select all the access boxes.
Google consent link expired or was already used
Section titled “Google consent link expired or was already used”Why this happens
Each connect attempt gives a link that works one time. The link stops working if you used it before, waited too long, or signed out.
What to do
Return to Connections and connect again. Stay signed in to TulipFarm until you finish.
Sign in to recover Google consent
Section titled “Sign in to recover Google consent”Why this happens
You were signed out of TulipFarm while you were on the Google page.
What to do
- Select Sign in to TulipFarm.
- Return to Connections.
- Connect the app again.
Google needs reconnecting
Section titled “Google needs reconnecting”Why this happens
The connection stopped working. For example, you removed TulipFarm’s access in your Google account.
What to do
Open the app on the Connections page and select Reconnect.
The Google connection changed
Section titled “The Google connection changed”Why this happens
You started a second connect attempt, or you changed the Google account. The newer attempt replaces the older one.
What to do
Open Connections and check which Google account is connected. If it is the wrong account, connect the app again with the correct Google account.
Google could not complete consent
Section titled “Google could not complete consent”Why this happens
The connection did not finish because of a problem at Google or at TulipFarm.
What to do
Open Connections and check the status. If the app does not show Connected, connect again. If the problem continues, contact support.
You signed in with Google but your Google apps are not connected
Section titled “You signed in with Google but your Google apps are not connected”Why this happens
Signing in to TulipFarm with Google does not connect your Google apps.
What to do
Connect each Google app on the Connections page. See Connect Google apps.